Privacy Policy

Welcome to Luoxeon! Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website (www.luoxeon.com) and interact with our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services. This may include:

a) Personal Information:

Name, email address, phone number, and mailing address.
Payment details (processed securely via third-party payment providers).
Account credentials (if you create an account with us).
Order history and transaction details.

b) Non-Personal Information:

Browser type, device information, and IP address.
Website usage data (e.g., pages visited, time spent on site).
Cookies and tracking technologies.

2. How We Use Your Information

We use the information collected for various purposes, including:

To process orders and transactions.
To improve and personalize your shopping experience.
To communicate with you about promotions, offers, and updates.
To enhance website functionality and security.
To comply with legal and regulatory requirements.

3. Sharing Your Information

We respect your privacy and do not sell your personal data. However, we may share your information with:

Service Providers: Payment processors, delivery services, and IT support providers.
Legal Compliance: When required by law or to protect our rights.
Marketing & Analytics Partners: To improve advertising and user experience (you can opt out of marketing communications at any time).

4. Data Security

We take reasonable measures to safeguard your information from unauthorized access, disclosure, or loss. However, no method of data transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account details confidential.

5. Your Rights & Choices

You have the following rights concerning your personal data:

Access & Correction: You may request access to or correction of your personal data.
Opt-Out: You can opt out of marketing emails and targeted advertising.
Data Deletion: You may request the deletion of your personal data, subject to legal obligations.

To exercise these rights, contact us at privacy@luoxeon.com.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal data.

8. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us:

Luoxeon
Email:privacy@luoxeon.com
Website:www.luoxeon.com
Hotline: 09617 359 359
Address: 134/8 Furfurasharif, Darussalam, Mirpur, Dhaka 1216